Sir
This is to bring to your knowledge that i was using idea blackeberry 299 plan from last 2 yrs but as my sim got damaged i took new same on same no and applied for idea blackberyy 299 plan on 5th july. As per customer care and show room (vsantkunj) service is activated since 7th july.
i am not able to use thhe service till date. i have called customer care, idea blackberry customer care visited idea show room 15-20 times. every time i call, they say services will start in 24 working hours then they say to call blackberry centre. blackeberry says to contact iidea customer care. i am being harrassed by the company. i even called blackberry and idea cusomer care on confrence call then they said to visit show room. The show room again says that, they will call me next day. At least ten times i have been told that they will call me and they never do so. i am really fed up as i am being harrassed. they are still charging for the blacberry plan even though i am not able to use it. it is now 24 days but nothing has been done from service provider end.
Pls do the needful.
Regards
Ritesh Sinha
9911079263
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