Inconsumercomplaints.com » Telecommunications » Review / complaint: Idea - ! dea is rejecting my MNP request for fake and wrong reason | News #299530

Idea
! dea is rejecting my MNP request for fake and wrong reason

I am Bhaskar Pal of 164, M.N.K. Road (South) Baranagar Kolkata – 700036,

I had subscribed one prepaid! dea connection of number 9088544405 which was activated on

1-Jan.

Now a day I am taking decision to port out this connection to Tata Docomo, as this reason I had requested for UPC code for this no on 21-Jan & that UPC code was IK275QRB and this code was valid up to 5-Feb.

On 22-Jan I was submitted MNP registration request to one Tata Docomo store.

On 27-Jan I was received one SMS from TA-1901 the text was “Your Port In request for Mobile Number 9088544405 has been rejected by your service provider as you have been on their network for less that 90 days”. This reason for rejection was totally wrong and base less because of my connection was at that point 391 days (1-Jan to 27-Jan) old. Then I was contacted with! dea customer care help line also I docketed a complain for this wrong issue with complain number 112528574786, still complain was not solved and showing processing.

On 6-Feb I was collected one more UPC code for this number because my previous UPC code was expired, the UPC code was IK297324 and will valid up to 21-Feb.

On 12-Feb, I was again submitted one fresh MNP form along with my new UPC code at Tata Docomo store.

Finally I am very depressed to informing you that my existing provider this is! dea was rejected this Port In request on 14-Feb with another new issue, I was really surprised to sowing that SMS coming from TA-1901 and the text was “Your Port In request for Mobile Number 9088544405 has been rejected by your service provider due to legal reason”

After two unsuccessful MNP request, on 23-Feb I had submitted another MNP request in Tata Tele service for port-out my number from! dea to port-in Tata Docomo, my UPC code of this MNP request is IK228621. From one SMS come from TA-1901 I have known that my MNP request for my number is forwarded to! dea for approval.


Company: Idea

Country: India   State: West Bengal   City: North 24 Parganas

Category: Telecommunications

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