Inconsumercomplaints.com » Telecommunications » Review / complaint: Idea - Call Rate Deduction | News #299636

Idea
Call Rate Deduction

The coupon of 19 rupees to lower local call rates has a wierd condition.

I recharged my mobile on 5th feb with that.

I again recharged on 6th march ie. (29 days later with one day remaining)

One expects the previous period to collapse and new 30 day period to start.

But since i recharged it before the previous period expired, my recharge on 6th march was unsuccessful.

ie no lower local call rated applicable.

Even after receiving the message that "successfully recharged with 19".

I was under the impression that my call charges are lower only until yesterday when i used up 500 plus rupees.


Company: Idea

Country: India   State: Maharashtra   City: Mumbai City

Category: Telecommunications

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