COPY OF THE EMAIL SEND TO IDEA CUSTOMER CARE:
Hi,
I paid my last bill and signed a request to close my post paid number 8058791101 PERMANENTLY but guys still generated a new bill?
You don’t have any record for Rs. 250 security money that I paid for the number. Its you who should return me the security money but instead of return, you are asking for some stupid charges. I Hate Idea.
What the hell you guys want now? I have already paid you more than I should. Will you stop harassing people. CONTACT YOUR LAZYBONE HELP DESK PEOPLE AND ENQUIRE IF THERE WAS ANY REQUEST FOR CANCELLATION OF THE NUMBER RECEIVED FROM THE CUSTOMER ON 29-04 RECEIPT NO: RJ/40590/100/02956
Mark this as an official email for cancellation of connection because I have this email address registered on your website and PLEASE DON’T SEND ANY STUPID BILL Or I will sue you.
And the reason for which you lost a good going customer is your bad management. You promised a scratch card while issuing connection with assured gift of value 2500 minimum and didn’t even provided the scratch card.
You took 250 Rs for security without having record in your system.
This is the height of mismanagement and cheating with customers
I Hate Idea
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