Idea Cellular
DND facility activation

Dear Sir

I am a prepaid customer of idea cellular, but i am suffering from DND facility activation which I had applied on 7-April request no- 1-5350891891 after than I had raised 2 complaints to customer care on 17-jun & 4-july having request no 1-9622676000 & 1-9768619031 respectively.

But nothing moves-on every time they told me "we will resolve your complaint with in 77 hours"

Still DND not activated and Im fade-up with daily promotion SMS & Call receiving.

Once they activated some VAS service on my number without my permission taken and amoivingunt debit from my balance, when i told to idea customer care, he refuses to accept the complaint but when i force him to give the resolution, he had deactivate the services but not return my money in my account.

Request you to please look the above matter seriously and provide resolution for same

my mail id is : [[email protected]]

Thanks & Regards

Madhur Masih