Idea Cellular
Cheating and humiliating treatment

I guys getting an idea really sucks x(.. here am posting the treatment we got while trying to get get an idea postpaid connection. This is a written communication guys!. hope u'd think well before thinking about IDEA cellular

&-- Original Message &--

From: G.R. Shukla

To: [email protected] ; [email protected] ; [email protected]

Cc: [email protected]

Sent: Wednesday, March 09 3:01 PM

Subject: Flaw full services and humiliating behavior of executives

Dear All,

I am writing to report about some awkward experiences I had during an endeavor to get an idea postpaid connection.

1. After I contacted to idea call center; my documents and payment was picked –up after 4 days and dozen of pesky calls for address confirmation again and again.

2. I was provided a SIM pack (SIM No. 8991 0482 1110 7320 4287) and offered a No. 99 1111 9336 with the promise that the same will be activated within 48 hrs after verification.

3. I got a couple of calls for verification in one of which the guy was requesting me for false confirmation as he was not able to visit at my place which I denied.

4. I think the above action from me (denial form false confirmation) turned an offence and I was asked for activating another No. as the No. previously offered to me falls in some other zone. However I Denied for the other No.

5. I assigned the task to my assistant Vivek (Marked as CC) who unfortunately had some hot exchange with the guy and customer care.

6. After 2 days (Tuesday March 8th) I got a call form a guy who was pressing me to get another No. activated or get my existing No port to Idea and after my denial and me asking for my money back he became very rude and humiliating. He seemed to be drunk and started using rude words to me resulting I had to end the call.

Finally I have opt for some other provider now; it’s like taking out my frustration though I don’t think it’s going to make any tangible difference alike they do in government offices.

and anyways it not like a spam and something like that confirmations can be sought on 9555040985