Mobile No:- 9574004570 Alternate contact No:- 9586867696 Date of complaint via Mail, & online on idea site Dt. 3/10. Referring to bill invoice No:- 072204009 Dt. 21st Sep11 for my mobile 9574004570 the bill amount charged is abnormal i.e. Rs. 12402/- for bill cycle of 21st Aug11 to 20th Sep11. I have requested for GPRS 49 plan on 23rd Aug 11 having communication ID 152858118, after gone through the bill details the GPRS charged without considering the same for period of 24th Aug to 30th Aug. Yet I have not received any mail reply from IDea since 3rd Oct''11 & on 3rd Oct Idea representative told on call that they have communicated me on 23rd Aug 11 that my number came in CUG plan & the GPRS service cannot activated on my number, but such communication is received on my mobile & I used GPRS after 24 hours of the request. Idea even not inform @ the the bill is exceeding credit limit while usage. I request you to please check and help me out as this high bill will be so tough for me. I need your kind support in resolving this. Please extend your cooperation & revert.
0 comments