Inconsumercomplaints.com » Telecommunications » Review / complaint: Idea cellular company - NOT DEACTIVATING THE SERVICE AFTER REPITITIVE COMPLAINTS | News #301804

Idea cellular company
NOT DEACTIVATING THE SERVICE AFTER REPITITIVE COMPLAINTS

MY IDEA NO IS: 9990671560, i have been complaining to IDEA customer care for more than 2 weeks, that i want to deactivate my daily cricket pack..but it is not getting deactivating... they always says that it will get deactivated within 24 hours, but it never got deactivated..and my balance is reducing by 5rs... and they are not even refunding it... for that also they always says that balance will be refunded within 24 hrs, but that also hasn't be refunded..i am tired of calling there customer care..and receiving there reference numbers..my inbox is filled with their reference no regarding deactivation and refunding..but it has never happened... i have all the evidence in form of SMS's from idea giving me reference no and saying that your request will get processed within 24 hours...

SO AT THE END I WANT THIS DAILY CRICKET PACK TO BE DEACTIVATED..AND ALL MY BALANCE TO BE REFUNDED...

thankyou

saurabh jain

[email protected]


Company: Idea cellular company

Country: India

Category: Telecommunications

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