I would like to highlight the problems which i am facing with so called good network which is asking other customers to Get IDEA but have no IDEA how to resolve customer Complaint.
My Blackberry services are not working from 26th May 13.30 Hours till date.
I made up teem calls and visit to you stores to get this resolved but no resolution as come by.
I have been given 2 service request and both of them (1400005 and 1404164) as resulted into zero resolution.
As always i will have to bear the full payment without any fault of mine.
My outgoing and incoming service were barred for the whole day without any reason (All my bills are clear and I have positive balance in my account)
Customer service has no clue in providing support.
In March I was charged twice for blackberry services. Refund for the same is still awaited.
I had made a complaint to JP nagar store for refund of my amount for days i had not received services in Jan and Feb and the same has still not been resolved.
This is not the 1st time i am facing such problem and my experience with IDEA has been horrible.
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