Idea Cellular Ltd
Active No has been issued to another custome

Hi,

My name is Mazid Khan and I have been using IDE Prepaid no (919911997448) for last couple of years and as I was out of town I had to keep the SIM card out of my phone and was not using for some months. I am now back to my home circle and tried to use the no but it says that the “SIM CARD REGISTRATION IS FAILED”

Upon this I was curious to know what has happened then I tried dialing the no with my other no than somebody picked up the phone and said that this is his no. I asked in detail than he told me that this is a latest no he got from the market few weeks ago.

I am amazed to know and as I never requested anything as such than how can my active no be recycled in the market. I called the customer care department than I was told that my no was not used for more than a month thus the no has been aloted to someone else.

This no is a lifetime validity no and had rechrged more than thousand since I took the no. Now my only concern is to know why and how was this no given to someone else. I need an urgent call back else i will go to any extent.

Tried to taslk to Nodal officer too but as always I had to hold the line but no one bother’s to take my call.

Need immediate attention.

P.S: Once this no was churned than I reissued this same no.

Thanks and Regards

Mazid Khan

Call me back on 919716934738