Dear Sir,
I have idea prepaid no 9881278069. I am unable to understand why Idea every times activated value added services, even I never requested for the same.
Is it a new way to earn money from customer? Whenever we call to cust. care they use to tell that you must have requested for the same.
I have lost my money just for nothing... On 22/05, Idea send a message containing a URL for SaReGaMa mentioning free downloading of RD Burman songs. I opened the URL and within two minutes closed it. Immediate after that I receive the message from Idea that,
"Dear Customer, thank you for downloading Value_Pack from SaReGaMa. You have been charged Rs. 50"
In the original first SMS, Idea Co. didn't mentioned the charges of Rs.50. Idea is looting the money from Loyal Customers by misguiding them.
Kindly help to get rid of this kind of unwanted problems & refund my lost money.
Please be good at least with your loyal customers...
Thanx & Regards,
Umesh Khandelwal,
9881278069
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