Inconsumercomplaints.com » Telecommunications » Review / complaint: IDEA Cellular Services - Cheating & cutting for services not requested by mecharge | News #302725

IDEA Cellular Services
Cheating & cutting for services not requested by mecharge

Sir,

i'm Dr Bhupat Choudhary from Jodhpur Rajasthan, my idea no.

9694584501. my grievance is i rarely use this no. & no body else has

access to this phone. Today at around 10 pm I received a message of

activation of music station service which I'd never requested; On

contacting customer care they told me that a request has been made at

9:12 pm & Rs. 30/= charge has been deducted from my balance. Since I'm

sure of no such request ever made, I argued with the customer care

executive who cut the line twice finally on third call the person

directed me to senior exec Mr. Radhey Yadav who after same story told

he is helpless. i tried nodal off. no. but it was recorded message

that he is available only 9 to 6.

My request is kindly investigate this cheating & refund the balance.

I'd already registered my no. in DND but still I'm getting marketing

calls & messages even after 45 days


Company: IDEA Cellular Services

Country: India   State: Rajasthan   City: Jodhpur

Category: Telecommunications

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