My Name is K .Mathan Kumar, Mobile No PH-8608642420.
My Name is K .Mathan Kumar, I took Idea Net Setter Wireless Broad Band net Connection, Idea Net Setter Mobile No-9092015386. Dated - 18-10.
The Fourth Month Bill Was Generated on 22-01 For that I Paid RS.1200.00. For the next month bill amt is shows Rs.6252.00. How it is possible. Where is the systems, If have a credit limit means if I suppose Arises means also automatically disconnection my line is a system. I don't understand. I am not utilised such an amount its show the improper behaviour and improper system maintaining of the idea cellular company. This is a bad idea to the idea cellular company.
I paid Rs 6252.00. In this Bill Amount I am shocked with the idea cellular company this bill is a totally problem to the idea company. Every month I have received an alert message with the idea cellular company. On each and every month my credit limit should be increased. Because of my prompt payment
This bill i paid more than Rs.3500.00 Extra to the idea cellular company. On That time my credit limit of Rs.2500.00.
My invoice no for the month of Jan- invoice no 0013629662, Mobile and Net Setter No9092015386.
If Over the credit limit means the line should be automatically disconnected. But this month the line was not disconnected but i not utilised that much of the data in my plan change mode i have an 10GB Free Usage is there, still I paid the amount of Rs.6252.00.
Kindly requested to get back the balance amount from the company immediately. I Faced lot of the problem with the back office people of the idea cellular company.
They are ill iterated people they don’t know how to talk to the client. But i paid still now on date all the bill payments. I Have an All History of the bill copy And S-m’s alerts to my systems. Kindly provided me and Proper Responses for this issue and save me on these kind national issues. They were robbery the consumer money in different ways. Pl control this kind of nonsense’s immediately at any cost.
The Back end people were not given a proper responded on this issue. They are not a solution finder; idea company policy is to robbery the customer money with an bad techniques and bad ideas.
With Regards,
MathanKumar.
PH-8608642420.
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