I wanted to discontinue the airtel datacard and paid all my dues with airtel. The airtel customer care told me that my connection is disconnected. I have also given in writing (application) to discontinue the service. After that one customer care exec called me and pleged me to continue the service and told me of various scheme. I said just disconnect the service as I am going abroad. So, he said ok.
Now, suddenly one airtel personnel came esterday with a bill . when i told him that I discontinued the service, he told me that will you take this bill or, not. I said no. Then he went away. When I emailed the nodalofficer and applette agency of airtel, they are saying that as per my request they have changed my service from contact to MAGIC. (I don't know what is this contact and Magic service is, I guess MAGIC service is "you will be billed magically without using airtel service!!!
I have not requested anyservice and I just wanted to discontinue the service. I had one internet service and I wanted to discontinue it, . THAT'S ALL. And that's what I was told (by airtel customer care) that my service is now discontinued as I have no outstanding amount. They cannot just initiate something without my cognizance and agreement. I have not requested any service from them. They cannot just bill me for nothing. I have not used their service after disconnection which they can always verify.
My request for discontinuiation is : 32255591
My feeling now is airtel is a fradulent and cheater company which will find ways to cheat you. i will never go for airtel in my life no more and I will make sure that I will persuade my friend/family circle to don't go for any airtel connnection from now onwards.
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