I am chhatrapalsinh jhala from jamnagar-gujarat, my pre-paid mobile number stopped by m/s. Idea at evening hours on 07.06.2010 without any reason. At morning hours on 08.06.2010 i have visited their jamnagar branch and made the complaint that my sim is not working. They told me that i have to change the sim accordingly i have changed the sim and paid rs. 90/- for the same and also submitted required documents. I shocked when i came to know that my number is using by some unautorised person living at rajkot. Again i made complaint for the same to their jamnagar branch but they have taken the case very easyly and no action taken for the complaint. My phone number used by some unauthorised person from morning hours on 08.06.2010 to morning hours on 09.06.2010. M/s. Idea have not taken any strong action against the complaint and my phone number used by some other person for 2 days. This is the service providing by m/s. Idea. Can you please tell me that who will be responsible for followings:
(1) who is respobsible for the unauthorised use of my phone number?
(2) how my number alloted to some other person without any check?
(3) who will pay for the use of my number by unauthorised person?
(4) who is responsible if the unauthorised person have used my number for any criminal activity?
This is the service providing by m/s. Idea. That is why i have to say that m/s. Idea is problem provider not serviec provider.
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