» Telecommunications » Review / complaint: BSNL - HOPELESS SERVICES | News #32635


1. On seeing very attractive advertise by BSNL, I applied for Land line Internet comboplan on 13.04.2010. I paid Rs 750.00.

2. I contacted to Zero mile Main office Mr. Sharma, Itwari exchange and at Sakkardara exchange for the said connection.

To hell with connection.

And now I come to know why private sector is rapidly dominating the so called BSNL. The most hopeless system I ever seen.

The servants in "Custemr care" at Sakkardara exchange were not in mood to listen my problem. They were listening music on PC. When I ask them to please stop the music, they act very rudly with me and one lady at mobile counter not only fired me but ask to get out me. When SD Mrs Kune came, first of all she join with her staff but after hearing me she say SORRY to me. The staff was saying that we have the rights to hear the music???


If I contact for connection to private agency, I will be the best person for them. But for BSNL the custemer is "Worst person"

My best wishes for BSNL for its existance which may vanish due to their workers behaviour only.

Company: BSNL

Country: India

Category: Telecommunications


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