Airtel Prepaid Connection
Pre paid connection

I am the owner of Airtel prepaid no. 9818974060.On 27 th of December

I had given Rs 1000/- to Mr Nitin Aneja, Owner of Prakash Telecom, D 2/17, Model Town, Delhi 110009 to recharge my phone. His contact no.s are 9811054295 and 9212054295.

I received a confirmation for recharge of Rs 500/- which was confirmed through SMS bearing trans ID no. 374887097.

Another recharge of Rs 500/- was not received and I received the SMS, recharge unsuccessful bearing trans ID no. 322819692.

On contacting Mr. Aneja I was told that he would not refund my Rs 500/- as his account had been debited Rs 500/- by Airtel.

I have complained to Airtel bearing reference no. 5379519 Dt 5/1/10 and also made Mr Aneja talk to Airtel's customer care executive but I have so far neither received the recharge nor the money refund.

I request Airtel to contact Mr Aneja and resolve the issue and save me from unnecessary harassment.

It would seem to me that a lot of money is being misappropriated from Airtel customers in this manner.

Regards

Priyanka