Inconsumercomplaints.com » Telecommunications » Review / complaint: Samsung J-600 - Continous problem in handset during warranty period | News #33788

Samsung J-600
Continous problem in handset during warranty period

Within the week of purchase of samsung J-600, the handset showed some problem. it was send to the samsung repair center.

then again in July-august the handset started creating problems. it was send to the service center in connaught place.

presently on 19th of December the problem cropped up again.

when sent to the service center they refused to do saying that the IMEI no. written on the bill does not match the no.written on the back of the handset as per the bill the IMEI no. is 358560010414689

where as in the phone the IMEI no. is358560010414639 i.e just the one digit is creating problem ie 8 is written as 3

after getting services done earlier also... the connaught place service center refused to do so.

moreover for repairing they demanded rs.800 even when the handset is still in warranty period.

after my continuous effort to get the handset repaired, i went to an outsider shop and get that done on 22nd of January

the shop from which the handset was purchased (one mobile shop in rajouri garden) has been closed.

the problems that the handset shows is

1.the screen gets white.

2.the text starts appearing like a mirror image i, e.just reverse

3. the color changes and shows all the things in blue color

4.the battery looks as if it is 2-3 years old

its my humble request please provide me the service

i am a regular user of samsung.

and this kind of inconvenience is really disappointing.

i hereby request you to replace my handset as soon as possible..

For Contact Mr Pranav Kumar Mahant

9910691737

Email Id- [email protected]

[email protected]

hoping for early response


Company: Samsung J-600

Country: India

Category: Telecommunications

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