I have gone through many complaints for Just Dial in this forum. Most of them are related to being charged exorbitantly, getting wrong leads etc etc. Though my complaint is not in that nature, but it is still serious and fraudulent.
A month ago, I dialed Just Dial (I would dial their no for pizza delivery, parafin wax, other odd things often) for a BSNL broadband connection as I had just shifted and did not know how to go about applying for such a connection in the new place. After the initial QAs, I hung up and, pop, i got a few 5 or 6 odd listings in my mobile through SMS for companies and agencies who are providing the services.
I did not hurry and put them aside so I could call them when I was free. Within less then 5 minutes of me hanging up the phone I got a call from one "Pankaj" representing Varun Enterprise in Laxmi Nagar (some 20 kms away from my place) offering me the BSNL connection. I gave him my address and phone no and scheduled a meeting with him a few day (s) later. I got a few odd calls too - kept getting them for a few days- as I had already given an appointment to a company I ignored the rest.
On Sunday, this Pankaj turned up at my place and after he filled up the form, and took all the id proofs, asked me Rs. 1700- (Rs. 500 for the connection Rs 1200 as refundable security), though it was only 500 rs I was supposed to pay as i came to know later and told me the connection will be set up in not more than 3 days.
Since then It has been more than a month, all calls to his no has not been returned. His mobile is always switched off.
Then I complained to JUST DIAL on their CC. Some bloke called me and assured action will be taken against the guilty party and they bothered to call me in the matter. In the mean time I have already complained to the Director of MTNL and awaiting his reply in the matter.
I am to get hold of this Pankaj fellow, he is still not reachable.
I am shocked Just Dial would push fraudulent companies' no and would not even stop at cheating their own customers.
I would not bother to call them ever again.
Umesh
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