I Sree GOUTAM DUTTA, residing at my parmanent address 33/31, Jyotish Roy Road, Newalipur, Kolkata:700053.
I have purchased a prepaid MBLAZE connection NO:9143951826 from MTS dealer TECHNOCRAT INFOTECH PVT LTD, 23 C.R.AVENUE.KOLKATA.PH:033 40105500.on 24-04
At the time of purchase I have submitted all my documents (KYC) to MTS representative MR.ANKIT 9874620705.
Today (03-05) I have found that my connection is not working properly. Accordingly I called to MTS customer care & talked to customer care executive MR SUBRATA, as per his communication due to non receiving of my KYC documents my line has been deactivated or barred. I requested him to activate the line & send a representative in my residence to collect my KYC documents further. After half n hour I received a message with complain no. may/949, from 919868707524.But still my line is deactivated & no body has came or communicate for collecting my documents further.
"It is very surprising how a service provider can deactivate the line without customer's consent
REGARDS
SREE GOUTAM DUTTA
MEMBER: COMMITTEE FOR PROTECTION OF DEMOCRATIC AND HUMAN RIGHTS (WEST BENGAL)
MOBILE:9903847171
EMAIL: [email protected]
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