Sir,
I am a Vodafone Prepaid user (phone; 9745359233), as I felt comfortable to become the user of postpaid I decided to change my Pre: number to Post: I am working as a Development Manager in ICICI Prudential Life Insurance company Ltd.. in Mancheri Branch, malapuram dist.. Kerala. As one of your executive approached me with a suitable plan I gave all sufficient documents on 29 June. He gave me a SIM card and told that it will take 5 working days to port the Pre number to Post and to active the service. But till the day the service is not active.
As I enquired to the executive he gave me the information that while the enquiry I was not at the home that is why the proposal was not considered but the joke is that no any person approached to my home for enquiry till the date regards with the stated proposal. I would like to remind you humbly that During the office time I cant be at the home by waiting you, So inform me the very next working day with the suitable answer for the question " why you have delayed the service for me? ".
If you are feeling that I am not meeting the criteria to become the user of a Postpaid number then return me back the documents I have submitted. I request you to inform me it the very next working day because I have to approach other service provider to make the number postpaid by porting to other network provider. EITHER activate the service OR drop it and inform me the very next day
I can't wait more days by listening your fake promises, because of this reason I am unable to keep in touch with my customer and my team.
Looking forth a positive response soon.
Regards,
MUHAMMED JAISAL AK
Mobile: 09745359233
AYYAN KUYYAN (HOUSE)
CHALAKANDIYIL
CHATHALOOR WEST (PO)
EDAVANNA (VIA)
MALAPURAM DIST
KERALA- 676541
LAND MARK: Near SHRI VETTEKARAN KSHETHRAM
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