Dear Sir,
I am a customer of Reliance com and my cell No 9327172371.
One very good morning on 06-07 I got a SMS that Rs.30/ has been charged & debited from my prepaid balance of mobile for the service of Call Tune Service.
It was very much surprise for me, as I never requested company to start such type of service in past.
I immediately send a email to company to protesting Such type of LOOT & ROBBERY made by company in my account.
I was told by company people that as service is being using since last 24 hours, Charges are correct and cannot be waived.
My question is that -Who had given authority to company to start such type of service in my mobile?
As per the Regulation of TRAI, No Cellular company can start such type of services in to the mobile of customer, without clear consent of Customer.
How RCOM dibeted my account without my clear consent? ]
TRAI officials must take a cognizance of it and take a neccessary action against such type of LOOT made by company.
Kindly look in to the matte
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