MTS Nodal officer Karnataka replied to my network speed concern as "Further to our discussion, at this point of time we would not be able to provide the required minimum speed due to technical infeasibility. However we would like to inform you that we have taken your feedback to improve our network services in your locality. We regret the inconvenience caused to you."
As was mentioned, Nodal officer's aren’t sure of the timeframe of booster installation or network tower installation because of customer density around JP Nagar region, it would be prudent for me to stop my request to correct this issue.
My concern is, if this decision is already known to the chief technical manager 5 months before,
1. Why was it not told earlier that this issue cannot be resolved when many technical tickets have been raised?
2. Why false commitments have to be made about setting up of booster cards and made me to wait?
3. Why you want your customer’s to knock your doors for the resolution status?
Now the MTS data card what I have is not usable. Well, I do not want it anymore. I have invested initial cost for the data card and as well time and hope for your resolution. Everything in vain.
If you know there is issue, why you have to sell the data card!
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