Hi,
I have purchased a Nokia 5030 Red colored model from E-zone mall located near Chinchwad station, chinchwad, pune. Following are the details of the issue with this mobile phone:
1. While purchasing the mobile, we have asked to check for its its basic functions are working fine or not to the salesman.
But he said there is no SIM card available for checking the mobile phone hence he can not check it.
2. Then we asked for a sealed pack, he provided us the sealed pack 5030 mobile phone. When I came home and inserted battery & SIM card in it found that the display of the mobile is blinking and the visibility of the contents available on the screen was very poor.
3. I immediately called E-zone mall and told them the issue. I got a reply saying tomorrow I have to go to E-zone again and then the mobile phone will be checked.
4. Next evening I went to E-zone shop at chinchwad, explained the issue to the concerned salesman and other salesmen present over there.
- They initially told me that I have to go to Nokia service center for this issue
- When I told that it was a sealed pack and immediately I complained about the issue... it is not my job to do the needful for it. And I want a immediate replacement of the mobile phone.
- They took my bill, gave me copy of the bill and took the mobile phone with them saying that the mobile phone will be replaced tomorrow
- Now after Three days also I have not received the mobile phone and nobody is receiving my calls.
The cost of above mobile was Rs.1665.00.
Request the concerned authority to take strict action against the E-zone showroom and Nokia for troubling me.
Thanks & Regards,
Tushar Tungikar
Contact# 8805011853
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