Nokia
Nokia not blocking the IEMI code

Hi,

I have lost my cell phone and seeing no hope of getting it back and I am running pillar to post for blocking the IEMI, I am absolutely amazed with Nokia's response that IEMI blocking facility is yet to come in India where we have around millions of cell phone users.

Please Intervene and come forward in getting this option available here as well, Why should we allow the thieves to have a last laugh??

Email briefing (sent to Nokia care)

Hi Shabina,

Allow me to appreciate your prompt response first!!!

Apropos to your revert I would like to Inform you that I have already lodged an FIR on 12th July (Chandni chowk Police Stn / NCR No – 894 / GD no 79b) and also got the new SIM card post blocking the lost one by coordinating with Airtel (Network).

I am not expecting Nokia care to assist me in tracing the whereabouts of my cell phone as I know it is a lost property now and will not be back again. I want Nokia to block the IEMI no – 356939035104818 so that my lost E63 cell phone will not be usable at all by the thieves. Tell me, Why I should allow that thief to make the most of my stolen cell phone?

As mentioned by you that Nokia care doesn’t take any responsibility to undertake blocking or tracing of lost or stolen mobile phones.

I want to ask you some legitimate questions as a Customer –

• Why I am being denied the right of asking for lost phone IEMI blocking??

• And When I am ready to share the actual proofs (Bill Invoice copy / FIR copy duly stamped) then what is the issue in IEMI blocking??

• Why Nokia is shying in helping its Customers in Urgent need??

• Don't you think that Customer's will appreciate when the manufacturer is providing the IEMI blocking facility in case of loss??

• My network – Airtel had instructed me to get in touch with you for IEMI blocking as it was your product then what is the hassle in IEMI blocking??

I have incurred a loss of my hard earned Rs. 10, 200 and I am not going to let it go easily, Please block the IEMI to stall its further usage.

Regds

Arjit Singh

Cell no – 9810352440

Address – H no – 2786, Hardayal Marg Nai Sarak Delhi 6 India