Nokia Care
Poor service and making cutomer as fool

Dear sir,

i have visited nokia care, akshaya telecom, 36/A, balaji building, 1st avenue, ashok nagar, chennai-600083.

NCC -906_465550

contact no-04443054217

my complaint is low incoming voice

after 2 days they called me and informed that phone is ready.

while i am checking my mobile the peoblem was rectified but they made damage in my phone that is the air filter or dust filter of hearing speaker (which is present in the panel)

as i found this and ask in the delivery section but they refused my complaint

after long time of conversation they alloved me to speak with the branch maneger.

but i am not got the solution

am very fedup with this kind of action

finally they blamed me that i made the damege and i submitted the phone to the nokia care. while am submitting the phone they checked my phone clearly.

nokia company should take some necessary action on this

this is the sample issue only many peoples suffering in this kind of service.

this is what happend most of the customers

complaint details

jobsheet number - 906465550/100531/33

date 31 may

as my complaint the problem was solved but unnessary damaged accured in my phone. as i went nokia care for the quality of the service but i got poor service.

please give me the proper solution on this

thanking you

kamal das