To Consumer Court,
New Delhi, India,
Hi,
My Name is Sumit Behl, i am cheated by a Nokia care Centre at Okhla, New Delhi (Communications Solutions).
I went to Nokia Care on 26-06 to get a new complete body for Nokia E52, they changed my phone body but provided me a duplicate one. I had already paid them Rs 3650 in advance, so as soon as i realized that it was not an original body, i asked to provide me the original one & returned that duplicate body to them.
I asked them to refund my money back because they had cheated me, but the Nokia Care Owner (Mr. Shubham) at okhla, New Delhi refuse to pay back me the amount & asked me to wait for certain days because he told me that he will order the original body of Nokia E52 from the head office.
Its been 2 months now, the Nokia care owner is not refunding back my money, neither he is availing me the Nokia E52 body. I have been fed up of calling Nokia Customer Care but they did not provide me any solution since 2 months have passed.
Nokia Care centre Owner sells duplicate Mobile equipments to customers & charges very expensively. He is making fool out of people & has taken away my money i.e. Rs 3650 & i am not getting any help from anywhere to get my money back neither my phone is fixed.
Thanks & Regards,
Sumit Behl
91-9911363295
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