Sir,
I am using Nokia N70 xpress music mobile phone from last 3 years but recently i am facing the problem with the keypad of my phone. When i give it to nokia care center alwar (Raj) they have charged me for the same. They have solve my keypad problem but they have created much more bigger software problem in my mobile handset like when someone call on my number it will disconnect automatically and some others keys like music player key, menu key, number key are automatically worked or when i make a call it will disconnect automatically and loudspeaker key worked automatically. I have giving my phone back to nokia care center for 2times complaning about the same but they have return my phone as it is. The way they are behaving and providing the services was to bad and disappointed me to much. I will hope that you will solve my problem as soon as possible. The nokia is a brand name and know for its customer service and satisfaction, but the way customer are treated in nokia care center make me very disappointed and even every customer have to wait for minimum 1/2hr to interact with customer service executive to solve their problem.
My contact number is 9602691064 and if you can call me then i can told you about the whole problem. I hope you can solve my problem as soon as possible.
My jobsheet no. is 100628/25, 100717/18
Thank You,
Rahul Palawat
28/429 kundan bhwan bhikam sayad,
near, bazaza bazar alwar (Raj)
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