Sir i am having a nokia N 97 which i had given for repair as thr was water droplets gone due to rain for cleaning of water droplets. the nokia service centre people tol me it is not under warrenty as thr is water droplets gone inside . thr was no problem with my mobile till that time only the problem of water had gone as i knew so had gone to get it cleaned so that in future i dont have problems and i just told them sir pls see the vibration also as it vibrates a lot when i touch . they said its touch screen is gone and needs to be chaged . i gave them the mobile and it was kept thr for five days and after five days when i got it collected they said your touchscreen is replaced and water is removed from mobile and charged me 2200rs.
very next day i had left for banglore on my official trip and thr my friend informed me the vibration is a normal thing and it can be removed by putting that option as no vibration . and i also could feel that my touch screen also was not replaced as thr were the same scratch marks present those i had before also. even the camera clarity is gone down so much that a person having a 2 mega pxel gets better result then mine one.
sir kindly guide me what is to be done now as it is one month or so and i dont want to give my mobile to the same service centre. to prove themself correct they might spoil my mobile also or can do any thing inside
i have given a complaint to nokia also on 30303838.and have a refference number also. can you pls guide me what is to be done for that or whome i can complaint for this to get the things repaired or get the replacement done.
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