I have activated P14 pack. I got a confirmation message stating " The GPRS service is activated ". Post which i have started using the service. But the amont got debited from my normal account. To check this I have called the helpline. 198. Customer Associates are very concern about there talk time. No body helped me. When i seek help from a supervisor. I was put on hold for almost 45 minutes and the line is disconnected by them. like this I have called 3 times My line is disconnected. Dropping a customer line is high level integrity. But no proper action taken. Please please please done use AIRCEL. Very wrost service.
Atlost very very worst thing is My number is added to rejection list. Now if i try to call the helpline (198). I am not allowed to reach the customer service associate.
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