Dear Sir,
I would like to inform you that on 2nd Feb' 2010 at around 1O' clock I got a call from AIRCEL customer service about their various scheme. Initially when I received the call I was not aware about the call from where it has come. The said number is 919613098043 & the same is being sent to you for your reference. I simply told them that I don't want their services (Like dialer tune, missed call alert etc.) for what they have requested to me. At around 3 O' clock they have deducted Rs 30/- Rs15/- = Rs 45/- from my prepaid balance amount. I really shocked the way they have deducted money from my prepaid balance amount without my consent.
Further, I did more than 4 calls to cusomer care of AIRCEL & finally lodge a complaint about my deduction as I was not opted for those services. Here I have mentioned the said complaint no.1624547651 for your reference. But till date I have not received any response from their side. I request you to take proper action on it & reimburse my money back to my account.
Regards
Biplab Bhattacharjee
09859235406
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