Dear,
I am facing very problems since Jan and this is 4 or 5 time complaint. i have already paid Rs. 888 92 = 980/- Via Chq. no.510416 from ICICI Bank for Lifetime Advance Rent Corporate Scheme. Chq. has been cleared. now i saw current bill that advance rent has been adjusted.
But, Today (Date : 20/03/20210), Create a new Story, Your Executive Ms. Kavita calling me and say to me for submitted the bill Rs.1031/- Advance rent include otherwise our executive come at your home for collect the this payment. i say that ' maine already advance rent de diya hai nov. mein aur new bill mein adjust bhi ho chuke hai aapki aur se hi fault tha jo galti se lag gaye the aapke executive mujhse iss case ke regarding mil bhi chuke hai. but your executive say that "Aapko yeh advance rent dena hoga " Jab maine Advance rent dubara dene se mana kiya to kaha ke " Aapko yeh bill to dena hi hoga aur main apne executive ko aapke address par bhej rahi hoon. I am very upset in this matter, My office work has been halted and I am totally frustated,
I request to TRAI again please take any action against this Issue.
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From: Nodalofficer delhi
To: Manish Agarwal
Sent: Fri, 5 March 12:49:40 PM
Subject: RE: No. disconnect without My permission (9716149292)
Dear Mr. Agarwal,
Thank you for writing to Aircel.
We would like to inform you that, we have shared the contents of the said mail with the concerned department and our executive has got in touch with you. As per the revert from our concerned team, the issue has been resolved and therefore we are not disconnecting your Aircel number.
Further, we extend our apologies for the inconvenience caused to you.
We look forward to a long and fruitful association with you and assure you of our best services always.
Thanking you.
Warm Regards
Nodal Officer
Aircel (Delhi Circle)
Website: www.aircel.com.
From: Manish Agarwal [mailto: [email protected]]
Sent: Friday, February 26 10:42 PM
To: Nodalofficer delhi
Cc: Gaurav Sharma
Subject: Re: No. disconnect without My permission (9716149292)
Dear,
Outgoing facility was withdrawn by you tomarrow on dated : 25/02. this is fourth or five time when my outgoing facility of this no. was withdrawn by you. what want you?? i don't know So, now i want to you that please disconnect this no. permanately and reverse Advance rent by PO/DD on my address . for any clarification you call @ 9999036655.
Regards..,
Manish Agarwal
Mobile : 9999036655
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From: Nodalofficer delhi
To: Manish Agarwal
Sent: Wed, 24 February 5:10:58 PM
Subject: RE: No. disconnect without My permission (9716149292)
Dear Mr. Agarwal,
Thank you for writing to Aircel.
We would like to inform you that, the adjustment of Rs 1004.49 has been initiated and the same will reflect in your next bill. Further, we request you to clear your dues in the amount of Rs 26.51.
As per our telephonic conversation we would like to clarify that, the Corporate 888 advance rental plan is valid for lifetime.
We look forward to a long and fruitful association with you and assure you of our best services always.
Thanking you.
Warm Regards
Nodal Officer
Aircel (Delhi Circle)
Website: www.aircel.com.
From: Manish Agarwal [mailto: [email protected]]
Sent: Tuesday, February 23 8:41 PM
To: Nodalofficer delhi; corporatecare delhi
Cc: [email protected]
Subject: Re: No. disconnect without My permission (9716149292)
Myself Manish Agarwal, I am a Aircel Postpaid no. 9716149292 since Dec. 2009 i am facing very problems. i have already paid Rs. 888 92 = 980/- Via Chq. no.510416 from ICICI Bank for Lifetime Advance Rent Corporate Scheme. But company demanding me to pay the again for this Rent. this is third complaint in one month.
TRAI: Sir, Please take any action against this mail... previous complaints are below mentioned...
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From: Nodalofficer delhi
To: Manish Agarwal
Sent: Fri, 12 February 6:19:12 PM
Subject: RE: No. disconnect without My permission (9716149292)
Dear Mr. Agarwal,
Thank you for writing to Aircel.
We would like to inform you that, due to some technical issue your Aircel number got disconnected again. However, that issue has been resolved and your Aircel number has been reconnected.
We extend our sincere apology for the inconvenience caused to you for the same.
We look forward to a long and fruitful association with you and assure you of our best services always.
Thanking you.
Warm Regards
Nodal Officer
Aircel (Delhi Circle)
Website: www.aircel.com.
From: Manish Agarwal [mailto: [email protected]]
Sent: Friday, February 12 1:11 PM
To: Nodalofficer delhi
Subject: Fw: No. disconnect without My permission (9716149292)
I want know that why you disconnect this no 3 times while i requested to you that i want this no. continue. who is responsible for my loss when this no. was disconnect your..
please give me reply???
&-- Forwarded Message &-
From: Nodalofficer delhi
To: Manish Agarwal
Sent: Thu, 11 February 11:19:53 AM
Subject: RE: No. disconnect without My permission (9716149292)
Dear Mr. Agarwal,
Thank you for writing to Aircel.
As per our telephonic conversation, we would like to reiterate that the services to your Aircel number has been re-connected.
We regret the inconvenience caused to you for the delay in re-connection.
We look forward to a long and fruitful association with you and assure you of our best services always.
Thanking you.
Warm Regards
Nodal Officer
Aircel (Delhi Circle)
Website: www.aircel.com.
From: Manish Agarwal [mailto: [email protected]]
Sent: Saturday, February 06 9:47 PM
To: Nodalofficer delhi
Cc: Care delhi
Subject: No. disconnect without My permission (9716149292)
Dear Sir,
This is Manish Agarwal from Ghaziabad (Delhi Circle). User of Aircel Mobile No. 9716149292. Firstly My no disconnect without my permission and confirm on dated 20-01 then i went to your Aircel outlet of CP, New Delhi and no has been reconnect but again this no disconnect on date 31/01 and again i went Aircel outlet then no reconnect But now this no disconnect again on date 04/02 permanantely. What is this???... pls give me satisfied reply otherwise i go to consumer against you.
Regards..,
Manish Agarwal
912, kailash Nagar,
Gali No.1, ghaziabad 01
9716149292
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