Inconsumercomplaints.com » Telecommunications » Review / complaint: Aircel - Wrong Balance Deduction | News #48728

Aircel
Wrong Balance Deduction

Hello Sir/ Madam,

I am Rohit Kushwaha. My Aircel Mobile No. is 9716962200.

On 19 april i have received a msg From 580102, that "Paaiye Jobs Allert Apne mobile par Kabhi bhi Kahin bhi SMS par free alerts pane ke liye abhi Free mein apne jobs category chuniye 1. Sales. 2. Engineering 3. Finance Reply with your choice (eg. Reply with 1 for Sales jobs) Toll Free.

Again on 20 April I have received a msg From 58010, that “Your Free trial for ‘Jobs on Mobile’ is expiring and will be renewed in 2 days. You will be charged Rs 30/30 days.

To deactivate now. Dial *234*991#

Again on 21April I have received a msg From 58010, that “Your Free trial for ‘Jobs on Mobile’ is expiring and will be renewed in 1 days. You will be charged Rs 30/30 days.

To deactivate now. Dial *234*991#

Then on 21 April, I was frustrated, and I have dial 234*991# to deactivate and follows the steps Press 1 to Activate and Press 2 to Deactivate, Then I have Press 2 To Deactivate. Then my balance was deducted by Rs 30. I have lauched a complaint to the customer care, they told that service is activate by my side. I have told that I was deactivated on 21 april. They are saying that it was activated on 21 April

On 22 April, I have send a msg STOP JOBS to 58010 to deactivate the service. Then I have got confirmation message that “ U are not subscribed to the Aircel jobs service. To activate & get jobs alerts on SMS, please reply to toll free with START JOBS.

On 23 April, I have launch a complain on aircel store. My Complain No are :-1-1890936984 and 1-900298411

Today that is 27 april, I have got a msg that “ Dear Subscriber, U are now active on Aircel Jobs service Rs. 10 has been charged for 10 days of service. Send JOBS to 58010 anytime to search, Find and apply to unlimited jobs. And My balance was Deducted by Rs.10 for 10 days.

Please, check it and do the need fully.

Thanks & Regards,

Rohit Kushwaha

9716962200

Email Id:- [email protected]


Company: Aircel

Country: India   State: Uttar Pradesh   City: Gautam Buddha Nagar

Category: Telecommunications

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