Inconsumercomplaints.com » Telecommunications » Review / complaint: Aircel - Unnecessary balance deduction | News #48766

Aircel
Unnecessary balance deduction

I've purchased aircel sim with 98s facility only for pocket internet. The first month it worked fine. but before the end of validity of deposite amount, I recharged it with Rs. 125 I recieved the right balanced amount, I started surfing again, But very first next morning when I started surfing I got error message ppp protocol not available. I made contact with customer care for gprs. They gave me same setting suggestios as for the first time. I tried but failed to reconnect. I searched for my balance, I got astonishd to see it only Rs. 0.03 left. Then again I tried to call customer care but no response. I again recharged with Rs. 125, but the situation was same i.e. First day It worked fine but after that in the next morning I recieved balance only same as before i.e. Rs. 0.03. This is too much. Cheating on highest extent, and with no customer care support. What to do I don't know.


Company: Aircel

Country: India   State: Delhi   City: East Delhi

Category: Telecommunications

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