Inconsumercomplaints.com » Telecommunications » Review / complaint: Aircel - Balance deduction | News #48863

Aircel
Balance deduction

Hello Sir / Madam,

This is to let you know that i am an old customer of Aircel of Jharkhand-Bihar region and i am facing big problems these days as my balances get autumatically deducted from more than two hundred to forty paise only. when talked to customer care- he told me that they have the record of last 2 months only, which says a deduction of Rs 30 due to dialertone, which i never been applied. after enquiry they refunded Rs 30 only but about the rest amount they are just telling- "can't say". Ridiculous, please help meto get the datail. where my balance moved out.

I have been continuously in roaming between Jharkhand, Hazaribagh- Delhi- and Jaipur, Rajasthan.

* on 1st of jan i moved towards jaipur. at that time the balance was more than 2 hundred

* then i replaced the sim with jaipur one.

* on may 24th i again back to jharkhand, i replaced the sim with aircel and found a balance of Rs 0.4 only.

* please clear all these matter and help me to get my account so that i can continue the service of aircel properly

* no. is 9852 00 3960, name= khalid anwer, chishty mohalla, hazaribagh, presently in delhi with no. 9718 9600 42 or 9266348162

waiting for your soon and kind response

thank u

--

with best regards,

K. Anwer

Lecturer & RA, Biotechnology

09718 9600 42, 09852 00 3960


Company: Aircel

Country: India   State: Jharkhand   City: Hazaribag

Category: Telecommunications

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