ONE OF MY FRIEND HIS NAME IS K. APPA RAO. HE IS A CUSTOMER OF RELIANCE GSM. HIS RELIANCE GSM NO. 9025790681. NOW HE IS IN ROMMING FOR OFFICIAL DUTY IN ASSAM STATE. HE INFORMED ME OVER TELEPHONE THAT DAY BY DAY HIS MAIN BALANCE IS DEDUCTING WITHOUT ANY SELF REQUEST FOR ACTIVATION OF VALUE ADDED SERVICE AND WITHOUT ANY USAGE OF VALUE ADDED SERVICE. SINCE ONE WEEK HIS MAIN BALANCE IS DEDUCTING DAILY RS.2/-. THEN I COMPLAINED TO RELAINCE GSM CUSTOMER CARE IN THIS REGARD. AFTER HEARING MY PLEA THEY HAD GIVEN A ASSURANCE THAT DUE TO ACTIVATION OF CALLER TUNE DEDUCTING THE MONEY. THEY HAD FURTHER INFORMED THAT THEY DEACTIVATED THE SAME AND MONEY WILL BE REFUNDED SOON. EVEN AFTER THE COMPLAINT DEDUCTING HAS NOT YET STOP. DAY BY DAY MAIN BALANCE IS REDUCING. SINCE HE IS IN ROAMING, HE COULD NOT ABLE TO SPEAK WITH CUSTOMER CARE. HIS ALTERNATE CONTACT OF ASSAM SIM NO.9707225304. SO KINDLY EXAMINE AND MAY BE RECTIFY AND REFUND THE BALANCE PLEASE. AND FURTHER REQUESTED THAT IN FUTURE SUCH TYPE OF PROBLEM MAY NOT TO REPEAT TO HIM PL.
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