To Concerned Person in AIRCEL TELECOMMUNICATIONS;
I have tried more than three times to Port my DAD's no to other service provider. After forwarding the mobile number. the reply message with the reference ID has to be received immediately. But Today morning (06/12) at 10.30 AM we have send the portability message, and till evening 9.0pm we have not received the ID. (the time I am posting this message).
We are planning to switch due to your poor services, one of them making to hesitate the service was dedicating the hello tunes and caller tunes without the permission of the consumer. As my dad is using the mobile, he does not know to response to your message too..
He not used to attend the AIRCEL call also. But you are activating those tunes for your profit without consumer acknowledgement.
Everytime he used to recharge for 50rs and there will be balance 10 to 20 rs.
We many times called to your customer care, even today for the Mobile number Portability we called your customer care at afternoon.
Due to this poor, disconcerting, services, we migrating our-self to other providers. But for that also yours service is not working properly.
If nothing is going to happen, in my next attempts, the only way is to file in consumer court again.
V.Hari Krishnan
Chennai.
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