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Inconsumercomplaints.com » Telecommunications » Review / complaint: Tata Docomo - Alance deduction | News #496792

Tata Docomo
Alance deduction

Espected sir.

i have activated DOCOMO 2g Internet pack of rs.98 for 1 month to[8089144977]..and much data usage is in balance... but it is deduced a total amount of 38 (30 8) by 2 times from my account... i want to know why it is deducted..?

.I DID NOT ACTIVATE ANY OFFER PACKS BY SMS OR INTERNET... YOU CAN CHECK THAT..

I want to know how that total 38 is deduced???

Is there any paid site for user???

How can value added packs are automatically activated???

your faithfully

shakeeb

8089144977


Company: Tata Docomo

Country: India   State: Kerala   City: Kannur

Category: Telecommunications

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2 comments

2 January 2013, 6:48 AM
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Complaint
15 January 2013, 4:50 AM
Dear Customer,

We would like to inform you that balance of Rs. 33/- was credited in the account on 30-DEC-2012. The remaining amount Rs. 30/- cant be refunded as it is correctly charged.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Complaint
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