Aircel
TELECOM

I, MADHU SUDAN BHAWSINGHKA IS USING AIRCEL PREPAID NO 9804151329 SINCE THE COMPANY LAUNCHED ITS SERVICE IN KOLKATA. I AM VERY MUCH ANNOYED WITH THE SERVICE THEY ARE PROVIDING TO THE PREMIUM CUSTOMERS. I COMPLAINED ABOUT THE DEDUCTION OF BALANCE FROM MY NO. TO THE CUSTOMER CARE TWICE WITH THE COMPLAINT NO 1/6793351029 AND THEY SAID IT WILL BE SORT OUT IN 24 HOURS AND THE BALANCE WILL NOT BE DEDUCTED ANY MORE, BUT AFTER PASSING 72 HOURS THE PROBLEM IS SAME AS IT WAS AND THE BALANCE IS DEDUCTING CONTINUELY. IN CUSTOMER CARE THEY TRANSFERED MY CALL TO SENIOR DEPARTMENT BUT NO ONE PICKED UP THE PHONE TO LISTEN MY PROBLEM.

SO I WANT A STRONG ACTION AGAINST THIS KIND OF FRAUDS THE COMPANY DOING WITH THEIR CUSTOMERS.