Inconsumercomplaints.com » Telecommunications » Review / complaint: IDEA cellular ltd - Wrong Deduction of Balance | News #496909

IDEA cellular ltd
Wrong Deduction of Balance

I made an ISD call from my Idea number and the call duration was 59 seconds. I can produce the evidence in the received calls details of the person I called. The Idea Cellular deducted money for 120 seconds. As they say their system says the call duration was 120 seconds. It has happened earlier also many times.


Company: IDEA cellular ltd

Country: India   State: Delhi   City: South Delhi

Category: Telecommunications

1 comment

21 December 2012, 2:02 AM
Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC311798 in the subject.

Regards,
Idea Cellular
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