I'am a Tata Photon Customer (Myphoton number-9212644121), and want to register a complaint against the Tata Teleservices Collection agency in the name of KMS Creative Solutions pvt ltd. Landline number: 011-26499424, Mob: 9250555582 (supervisor-Nampal).
we have received a call from there tele caller (Muskaan) for the payment of our bill Rs. 2400/- for which she told us to give us the cheque/cash payment and we will waive off the late payment charges of Rs. 400/- and you just have to pay Rs.- for which we told them that we are giving you a PDC cheque of the amount - dated 26/12. The tele caller -Muskaan again gave us a call on 27/12 that our cheque has bounced and need to give - cash again we gave her the payment in cash On 28/12 we got to know that our cheque has got cleared we called up this tele caller and she is denying that she never told us that the cheque has got bounced and there is no waiver committed and even using foul languages when we asked her to transfer this call to her supervisor she refused. However some how we got the number of the supervisor Mr. NamPal 920555582 and I asked him for the refund of my cash payment for which he said that do whatever you can do we will not refund and start using foul languages.
Attaching the payment slips as in proof of collection.
Just want to know why a customer has been harassed once the payment has been made and why should i make double payment for one Bill is this every customer is taken for granted.
If no action has been taken I'am planning for going to consumer court for this.
Thanks & Regards
Varun
8800344422
E-mail: [email protected]
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