Inconsumercomplaints.com » Telecommunications » Review / complaint: Reliance Communication - Chareging money without any reason | News #498678

Reliance Communication
Chareging money without any reason

Hi,

I am jitendra singh thakur. I am using reliance GSM mobile connection (mobile number 9595580256). I am really fed-up with the this connection they regularly charge money for some unknown service and deduct amount from my balance amount. When i call there customer care service they return the money. And if you did not call they will keep deducting money everyday.

This happens to me around 15 times and submitting this complaint after that. They say sir you have initiated a service but i do not initiate any service they just deduct money and this happens whenever you recharge with Rs 100 or more.

I think Reliance people are looting customer because one of my friend is also facing the same problem. Please do the needful.

Thanks,

Jitendra Thakur

Mob no. 9595580256


Company: Reliance Communication

Country: India   State: Maharashtra   City: Pune

Category: Telecommunications

2 comments

8 January 2013, 7:07 AM
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,
RCOMcare
11 January 2013, 12:07 AM
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care
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