Docomo Cheating customers,
Postpaid customer be alert
1. No Roaming free will be given but plan shows roaming free.
2. No ISD facility needed then sacrifice conference - worst
3. No customer support - callcenter people will ask to write an email to [email protected] gunny customer support.
4. Nodal officer are very very very worst - why they are recruited i dnot know?
5. Appleate authority - No one will pick the call ringing ringing but no response- or picks the call and disconnects itimmeaditely - lost patience- better docomo shpuld take necessary actions against those peoples- who will question them.
6. Tariff Plan: only oral plan details- plan details will not be captured in my account or in website. Violating TRAI Rules.
7. My plan is gsm freedom 499 plan - in this plan the unused minutes will be carryforwarded to next month upto 12months then only unused minutes will be expired. - Here also cheating me.
8. Toll Free numbers - staring with 1800 is charging - very bad.
9. My Account - Online account managing service is not working. Here also violating the trai rules.
If you choose docomo you people will be orphans & you people will get hypertension.
Thank & Regards
Naveen Kumar
8888160161
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