Hello Sir/Madam
I name is amit kumar.i am from delhi. My Mobile no. 9718155449 which i am using from last four years has convert idea prepaid to airtel postpaid. The number was then converted into postpaid. I submitted my voter id card as identity and address proof. But after submitting all the authentic documents I dont know why my outgoing stopped if trying to call the message is coming that due to incompletion of documents outgoing stopped. After two days they have stopped my all incoming and outgoing calls and geeting msg.from airtel that your SIM registration is failed without any verifaction of my address proof as i have earlier submitted my document and getting airtel postpaid bill on the same address which i have provided.and a person comes for address verification (31/12), he verifies my address and all the documents and said your no (9718155449) will start in today evening. But my no have not started yet. Due to that i am facing some challenges as i am unable to contact my clients regarding business. I have tried to contact Airtel Cust. care and spoke with two executives on behalf of whom i converted my connection to postpaid they didn't answer my call and didn't give any response from the customer care.
please short out my problem as soon as possible.
Thanks & Regards,
Amit Kumar
Call: 9818044619
Mail: [email protected]
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