Dear sir/madam,
My name is KIRIT A PATEL. My mobile no. 9987005868 its was postpaid
& i have converted to prepaid, which has been stop from last few weeks, for
this first i went to airtel gallery at kandivali, for paying my dues & summit
the documents, when i gave the documents to the guy siting over their, he refuse
the document saying that bring the colour xerox. But i said him that you can
check my original pan card is in black & white how can be in colour,
Then i have contact Miss. Aasma on 7738000501. i told her all
the matter, she told me that she will do all the needful to me after pay my
dues, and she has received the payment & my all the document from my house by
sending some guy and promise me to convert my simcard to prepaid, once the
payment has clear she was not answering my phone or picking the phone, Then
after few days she pass my case to Prajackta madam,
she told me that their is some problem in your document, where the photo is not
clear, she ask me to mail me the pan card, photo ID, on some email id
[email protected], where i send my pan card, photo ID.
my simcard was convert to prepaid, but after few days i received sms,
that i have to summits my documents other wise my service will be stop, so i
call Prajackta and told her about the sms, she said do not worries sir you
service will be not stop, i have froward the document. But unfortunately my
Mobile service was stop at the Diwali days, and after that i have call her
plenty for time but she was not picking my phone or answering me, when were i
call, the answer was she has gone for lunch or for tea or not come,
Recently i went to you circle office at Bharti Airtel Limited, 7th
Floor, Interface Bldg No -7, Mindspace, Link Road, Malad (W), Mumbai - 400064.She
was not at office, but the security has call Aasma on her mobile, she told me
sir pls we will do all the needful and see to that start your service, and i
personally will be in your touch, but same prajackta call me and told me to
mail my all document once again, that i once again send the document on the
said email ID, but yet my service is not start, I have request to them lot of
time that pls start my service because this mobile no 9987005868 is my business
number. I have five number of your service if i am not satisfied with your
service. I am sorry to say i have to switch to other service.
If you can help out to this matter then i will be highly thankful to
you.
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