Hello!
I have taken a new Aircel postpaid connection few weeks back with 500 rupees deposit money. Verifier has came and verified everything (Voter ID, PAN Card, Bank Address, Residential Status) after a day Aircel has through my connection.
After three days I have received an SMS saying that " Address verification failed, contact any Aircel store or Customer Care within 48 hrs. to continue enjoying the service". Immediately I called up one of their CCE (Mr. Raju Ray 9804199245)(He told me that"Prior to give me the number they allotted the same against somebody else, his address verification has failed and I recvd. That *WHAT A JOKE!!!) and he worked so fast and that time it was fine. Yesterday again I received same SMS and this time without any prior intimation they barred my INCOMING and OUTGOING while I was traveling.(Again after 1hr. Mr. Ray helped me, Thanks a Lot) The time I faced was horrible. no communication, no phone booth nothing. I couldn't contact my doctor as I supposed to visit him for my wife. Who is gonna pay me for this... AIRCEL??? or I am the only person who believed the SERVICE PROVIDER!!!
I need some assistance regarding this...
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