Hi,
To give the quick overview of the issue, my number was in postpaid and was requested to migrate to prepaid as per the mail sent by Corporate services team.
I had provided necessary documents along with the reply to them, and THERE WAS NO FORM FILLED BY ME and neither asked by corporate team to fill it.
Now when I check with the customer care I get a reply saying the number is deactivated permanently due to incorrect FORM filling.
When I have not filled this FORM at all how could that be wrong??? Then I would like to see the scanned copy of the FORM which AIRTEL customer care is talking about.
Regards,
Madhukar GJ
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