Hi,
I have an airtel LandLine number for 1 Year. I removed by BSNL connection to go for Airtel Broadband with LandLine number 080-42007751.
They raised a request on Decempber 18 with request number 40986614 which they closed after two days without resolving the issue.
I spoke to a Customer rep called Aravind who spoke to a Person on the field called SUraj and said the issue would get resolved in a few days with a new request number 41012270.
The issue still persists after 15 Days in spite of repeated calling to the customer care after speaking to Two Team Leaders Mahalakshmi and Aravaind and trying to speak to a guy named Anil whose Mobile number they have sying he is a team lead on the field but he never picks the call.
I guess if they dont resolve as promised today i should cancel all my airtel connections including my mobile.
Hemanth Kumar
91-9741115608
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