Hi
I was using airtel broadband, and I have placed a disconnection request on 28 september. After that it was disconnected and I am not using it. My bill cycle was 17 to 16. For the usage of 17 sept to 28 sept they generated bill of Rs. 1209 on 17th Oct and I payed it.
Now bill for oct of Rs 1874 also generated on 19th Oct and sent to me. But the connection was closed in sept so how the next bill is generated for me. In Airtel self care account is showing now active but it was closed after my disconnection request and only the bill of Rs 1209 was generated for my usage before disconnection date.
Please take care of this isssue ASAP.
Please contact me in case of any clarification.
Airtel Disconnected Landline Number: 01204317868
Airtel Closed Account Number: 15096416
Sonika Singh
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