I have airtel connection which was activated in the month of July. I had received bills till November and then I had decided to change the service provider so that i could get better rates. then airtel gave me a better plan and i decided to stay. i was told that the last connection would be disconnected and the new one activated. i have the mail in wiriting and they also ahve confirmed over phoen. i realized that i am paying for two connections and then they said it would be resolved-surprisingly then didnot know that this was going on. i refused to pay for two months, they disconnected the line twice and i shouted to get this activated. i then told them again about the problem and each time they told me that the new bill will have the rectification but again the same thing is happenning. they are harrassing me to pay and sending me messages to pay and also calling in between my work. i think they should be taken to task about the same. and the most important thing there should be someone in kolkata to come and resolve this issue.
The point is that I am being made a fool of the same thing where they are supposed to follow up. I have multiple connections of Airtel and Vodafone and I don't have a history of payments issues, but why this harrassement.
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